This is your community hospital.
It’s not just the building, the programs, or the technology that make Sonoma Valley Hospital special—it’s the people. The ones who show up, care deeply, and bring this place to life every day. This month, we’re highlighting just a few of the faces and partnerships that keep our community hospital ticking.

A Hospital—and a Community—That Shows Up

A Note from Interim CEO Ben Armfield

Hello friends,

This year’s Fourth of July Parade was such a great reminder of why Sonoma is so special. It’s a place where people genuinely care about their neighbors, and it shows—in the crowd on the plaza, in the volunteers who give their time, and in the strong partnerships that help us care for our community every single day.

The Hospital had the honor of serving as a parade judge this year, and we were very proud of Sonoma—and of the hospital’s place in it. Whether it’s walking beside community leaders, collaborating with local nonprofits and first responders, or simply offering a friendly smile at the front desk, Sonoma Valley Hospital is deeply rooted in this town.

You’ll see that theme woven throughout this month’s newsletter. From volunteers like Chuck who bring warmth and humor to every shift, to our incredible lab and front desk staff, to the community partners we work with every day—it’s the people that make this place what it is.

Thanks for being part of it,
Ben Armfield
Interim Chief Executive Officer / Chief Financial Officer
Sonoma Valley Hospital

Volunteer Spotlight: Chuck Brings a Smile—and a Steady Hand—to SVH

“I get more out of it than I give,” says Chuck, one of Sonoma Valley Hospital’s first returning volunteers post-COVID.

When Chuck moved to Sonoma three years ago, he was looking for more than just sunshine and scenery. A retired high school teacher, he was eager to find a way to keep busy and to find connection in his new hometown. “I was a little restless,” he says. “I just walked into the hospital one day and asked if they needed volunteers.”

At the time, the volunteer program was just beginning to restart after the pandemic pause. Chuck didn’t hesitate. “I told them I wanted to be a candy striper—push a cart around, meet people,” he laughs. “Next thing I knew, I was their first volunteer back.”

Now, Chuck comes in twice a week, four hours at a time. His official title might be “escort and welcomer,” but he’s really in the business of comfort and kindness—helping patients get where they need to go, chatting with visitors, and offering a warm presence throughout the hospital.

“I’ve met so many fascinating people,” he says. “Professors, artists, all kinds of folks. Some of them even recognize me when they come back.”

What makes Sonoma Valley Hospital special, Chuck says, is the culture. “It’s a very friendly place. Everyone—from the top down—genuinely cares. There’s humor and humanity here.”

Despite spending his time helping others, Chuck insists that he’s the one who benefits most. “This place fills a real need for me. I’m part of something. I have a reason to get up and go. And I get to be around people who are good at what they do—and who clearly enjoy doing it.”

Sonoma is lucky to have people like Chuck who show up, stay curious, and keep our hospital warm and welcoming—one conversation at a time.

Get to Know Our Team: Liz Montgomery Noden Admitting Specialist, Patient Access

1. Tell us about your journey to Sonoma Valley Hospital. What brought you here?
I started working at SVH in July of 2013. At the time, I had just gone through a divorce and was raising three young kids on my own—ages 4, 6, and 9. Their dad was living in Australia, so it was just me. I applied for the job not knowing much about it, but I was lucky to get hired. I started as a per diem employee, and once a full-time position opened up, I moved into that role. My managers were always great about working around my kids’ school schedules, which made a big difference.

2. What does a typical day look like for you and your team in Patient Access?
I usually work in the Emergency Department from 6:00 AM to 2:30 PM. My shift starts by checking in with the overnight admitting specialist to see how the night went and if there’s anything I need to follow up on—like signatures or patient updates. From there, my day involves registering patients, verifying insurance, prepping inpatient signature packets, answering phones, checking messages, managing the alarm system, and even helping patients apply for emergency Medi-Cal if they don’t have insurance. Every day is different.

3. Can you share a memorable interaction or moment that stayed with you?
The 2017 wildfires and the early days of COVID definitely stand out. During the fires, we always knew the air quality report before we even got to work. We got used to wearing masks then, which ended up preparing us for what was ahead. When COVID hit, it was a very intense time—but also incredible to see how our community came together. Local businesses donated meals and supplies, and there was just this sense of support and unity that I’ll never forget.

4. How do you help patients feel comfortable and informed when they arrive?
I always ask if they’d like to sit down while I get them registered—it seems like a small thing, but it matters. And if the ER is especially busy, I let them know upfront there may be a bit of a wait. I think the biggest thing is listening. People often come in scared or upset, and they just want someone to hear them. You’d be surprised what people will open up about when you give them a little time and space.

5. What do you find most rewarding about working at Sonoma Valley Hospital?
Definitely the relationships I’ve built over the years. Some of my coworkers have become close friends—almost like family. Our kids have grown up together. There’s a sense of community here that I really value, and I feel lucky to be part of it.

Showing Up for Sonoma: The 4th of July Parade

This year’s Fourth of July Parade was one for the books. Our team was honored to participate as parade judges—and even more honored to be part of something that means so much to the community.

“Being there really reminded me why we do what we do,” said one SVH staffer. “It’s not just about healthcare. It’s about being part of this town, supporting our neighbors, and celebrating together.”

We loved seeing all the smiling faces, waving flags, and creative floats. Thanks to everyone who made the day so special!

Community Partners: We Couldn’t Do It Without You

One of the best parts of being a small-town hospital is working alongside other organizations that care just as much as we do. From the Sonoma Valley Fire District and Sonoma Police Department to Vintage House, La Luz, FISH, and long-term care providers—we’re proud to stand shoulder-to-shoulder with so many partners committed to community health.

“We’re all part of the same team,” says Community Outreach & Marketing Manager Dawn Castelli. “We might have different roles, but we’re all working toward the same goal—helping people live healthier, safer lives.”

These relationships allow us to respond faster in emergencies, care for our most vulnerable neighbors, and offer support beyond our walls.

Introducing My Hospital: Real Stories. Lasting Impact.

Recently the Sonoma Valley Hospital Foundation, in partnership with the Hospital launched My Hospital, a new campaign that brings to life the impact Sonoma Valley Hospital has on our community through the voices of patients whose lives were changed by the care they received.

This series tells the stories of friends and neighbors who found healing here, right at home. It’s a reminder that our hospital is more than a facility—it’s a place of connection, comfort, and hope.

Below you’ll read Steve’s story, who received life-saving care during a heart attack. But you’ll also hear about many others including Katie, who was treated after a serious biking accident, Tracey, whose recovery from a brain aneurysm was supported every step of the way, Whitney, who’s helping lead new dementia care programs and Sawyer, a young athlete treated after an injury on the field.

The My Hospital campaign highlights the core services where SVH makes the greatest impact: Emergency Care, Orthopedics & Rehabilitation, Cancer Prevention, Geriatrics, and ongoing hospital revitalization. These are the areas that serve our community every day—and the ones your support helps strengthen.

Healing Here: Steve’s Story — A Promise of Time

In 1997, Steve was hosting a Valley of the Moon Vintage Festival committee meeting at his family’s home in Sonoma when he suddenly stepped outside, asked for help, and collapsed.

He was rushed to Sonoma Valley Hospital, where Dr. Robbie Cohen, then head of the Emergency Department, leaned down and said, “You’re having a heart attack. Stick with me—don’t you go anywhere.”

“He was calm, compassionate, and absolutely brilliant,” Steve remembers.

The SVH team stabilized Steve and arranged for immediate transfer to advanced care. He pulled through—and never forgot how quickly and capably the hospital responded.

“The hospital is part of the safety net of this community,” he says. “Like a fire hydrant—you don’t think about it until you need it. But when you do, it better work.”

Read Steve’s full story

Want to share your own experience? Contact Leslie Petersen at lpetersen@sonomavalleyhospital.org or 707-935-5070.

ROSA Knee Surgery: Technology That Moves With You

Knee pain can be debilitating—but thanks to the ROSA® Knee System, patients at SVH have access to a smarter, more personalized surgical experience.

ROSA is a robotic-assisted surgical system that helps our team perform total knee replacements with more precision, better alignment, and faster recovery times.

If you or someone you love is considering knee surgery, know that world-class care is available right here, close to home.